terra utopia Privacy Policy
At terra utopia e. V., we value and respect the privacy of our users. This Privacy Policy describes how we collect, use and protect your personal information when you access and use our website terra-utopia.com
1. Information we collect
We may collect different types of personal and non-personal information when you interact with our website, such as:
- Personal information provided by the user: Name, email, phone number, address, payment details or other information you voluntarily choose to share.
- Automatic information: IP address, browser type, device used, operating system, pages visited, browsing duration and cookies.
2. Use of information
The information collected is used for the following purposes:
- To provide the requested services or products.
- Improve the user experience and personalize content.
- Perform analysis and statistics to optimize the website.
- Contact you in case of technical support, promotions or updates.
- To comply with our legal obligations.
3. Sharing information with third parties
At terra-utopia.com, we use trusted third party services to ensure the proper functioning of our platform and enhance your experience. These providers process your data under our instructions and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
Below, we detail our service providers and their role:
- Cloudys (Estonia):
Web hosting and database provider.
Cloudys Privacy Policy - PHPMyAdmin (Alemania):
Tool for database management.
PHPMyAdmin Privacy Policy - PayPal (Estados Unidos): Payment processor used to securely manage transactions and customer information.PayPal Privacy Policy
- Stripe (Estados Unidos): Payment processor used to securely manage transactions and customer information. Stripe Privacy Policy
4. Use of cookies
Our website uses cookies to enhance the user experience. You can set your browser to refuse cookies, although this may affect the functionality of the site. For more information, please see our [Cookie Policy].
5. Data protection
We take technical, administrative and physical security measures to protect your personal information from unauthorized access, loss, alteration or disclosure.
IP Addresses and Information Access
During the use of our website, we collect technical information such as your IP address to ensure the security of our platform and optimize its performance.
- Access Restriction: The stored technical information is protected by advanced security protocols, and can only be accessed by our internal team from our authorized IP addresses.
- Unauthorized Access Prevention: Any external access attempt from unauthorized IP addresses will be automatically blocked by our security systems.
- Exclusive Use: The information is used exclusively for internal operational purposes, such as traffic analysis, detection of suspicious activity and improvement of our services.
6. User’s rights
You have right to:
- Access the information we have collected about you.
- Request rectification or deletion of your information.
- Oppose the use of your information for certain purposes.
- Withdraw your consent at any time, without affecting the lawfulness of the processing based on prior consent.
To exercise these rights, please contact us at admin@terra-utopia.com.
7. International data transfers
Some of the services we use may store or process your data outside the European Economic Area (EEA). In these cases, we ensure that your data is protected by:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Additional security measures, such as encryption and strict access controls.
8. Security and confidentiality
We ensure that data shared with third parties is processed securely and only for the specified purposes. In addition, these providers are obliged to comply with international security standards.
9. Updates to this policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and, if significant, will be reported by other reasonable means.
10. Contact
If you have questions, concerns or wish to exercise your rights related to your personal information, please contact us at:
- E-mail: admin@terra-utopia.com
- Phone: +49 (0) 1638736419
- Address: Bruchstraße 16. 66119 Saarbrücken
- Direct contact: Peter Rosinski, (peter@terra-utopia.com)
Thank you for trusting us. Your privacy is our priority.
